Stevens, by design, provides the personal attention of a smaller company, while at the same time offering the range and depth of services offered by the largest moving companies. How do we accomplish this? We're committed and aggressive---and, we think, uncommonly innovative. We're passionately devoted to customer satisfaction and delivering the best possible move in the moving industry.
Stevens Worldwide Van Lines is keenly aware that any relocation is a stressful event. We make it our business to remain ever-sensitive to each of our customers concerns and be responsive to their needs.
In simple terms, our goal is to move the relocation process along as efficiently as possible - for everyone involved.
This is accomplished by:
- Professional packing, moving and storage services for both domestic and international shipments;
- The utilization of a highly experience staff, with complete knowledge of the entire move management process - our employee average for years of service with Stevens is 10+ years;
- State-of-the-art fleet of tractors and trailers, van equipment and trained personnel to ensure prompt, damage free moves;
- On-line communications systems specifically designed for managing the transportation of household goods;
- A quality control plan that leads the industry, and provides the highest level of service, through ISO (International Standards Organization) 9001:2000 Quality Systems.
Maintenance of this Certification is an ongoing process involving reporting and audits in every conceivable aspect of how a company does business. The goal is uniform high standards for every customer, every time, everywhere.
- Detailed audit procedures to ensure accurate billing;
- A 24-hour, 7 day a week Customer Service Hotline;
- Free, no obligation estimates.
Since 1905, Stevens Worldwide Van Line has been dedicated to making every move we manage the best one yet. The primary goal of every single one of our employees is the complete satisfaction of our clients. Integrity, a clear focus, and doing whatever it takes to get the job done right are both principles which guide our business and the primary reason for our success.
Stevens, by any measure is the smart way to move!